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Travel Consultant


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Job Type :  Full Time
Department :  Operations
Position(s) Available :  2
Start Date :  01 December 2018
Duration :  Permanent
Location(s) :  Limassol
Salary :  € Market Related
Reference :  WIN03
Apply Now : 


Travel Consultant

A well-established travel management company is seeking to employ an individual for the position of Travel Consultant for full time employment at their new office in Limassol. The purpose of the role is to receive and respond promptly to all travel requests by designated clients in accordance with the Client Service Level Agreement and the company’s internal processes.


Duties:



  • Process and respond promptly to all travel requests

  • Ensure that client specifications and SLA requirements are met

  • Check own Q at least three times a day

  • Check all documents for accuracy and submit to the clients within prescribed time frames

  • Ensure that clients are informed at first contact of all travel requirements – specific to destination

  • Process all visa requirements, where applicable

  • Continuously check or monitor changes to client profiles or passenger profiles, update and advise line manager

  • Submit any airline refund on timeously

  • Use the Company’s preferred suppliers for provision of services where possible

  • Understand and apply GDS for operational effectiveness.

  • Proactively monitor industry related issues and advise clients accordingly

  • Take regular guidance from Team Leader

  • Provide coaching and mentoring to Interns and Junior Travel Consultants within the team

  • Understand and apply Wings specific policies and procedures

  • Take regular guidance from Team Leader

  • Report all incidents affecting / involving clients

  • Understand and apply fare knowledge (UK- level 2) in order to source the most cost effective fares




Qualifications Required

Qualifications and experience



  • O´ Levels

  • Diploma or certificate in travel and tourism

  • 3 years’ experience in corporate travel and knowledge of a GDS essential

  • Microsoft Office Suite – Intermediate Excel skills


Interested parties are required to respond to this add with an attached CV before close of business 07 November 2018.




Accounting, Consultancy, Travel, Tourism



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Recruiter / Company Info


Company: Wings Travel Management
Telephone: +27 11 292 5321
Fax:


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